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Green Mandate

Trust-First Experience

Frictionless
SEPA Direct Debit

Empowering your customers with a bank-verified, fully digital mandate experience. No paper, no delays—just a seamless checkout protected by European eIDAS standards.

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Recognizable trust from verified institutions
Mobile-First Experience

A Seamless Authorization Experience in 3 Steps

A fast, secure mobile-first authorization flow that guides users seamlessly from selecting their bank to completing identity verification and receiving instant confirmation.

1. Seamless Selection

The consumer selects "Direct Debit via Green Mandate" at the merchant's checkout and chooses their native bank.

1. Seamless Selection

2. Secure Authentication

The consumer is routed to their own trusted mobile banking app or identity provider (e.g., iDIN) to authenticate using biometric login (FaceID/Fingerprint).

2. Secure Authentication

3. Instant Confirmation

The digital mandate is cryptographically signed, and the consumer is instantly returned to the merchant's confirmation page.

3. Instant Confirmation
Security & Identity Layer

Institutional-
Grade Data Protection

Green Mandate is built on eIDAS-compliant signatures, GDPR-aligned data handling, and PSD2/PSD3 security frameworks to ensure every mandate is secure, verifiable, and fully compliant across the European payment ecosystem.

eIDAS Compliant Signatures

Explaining that digital mandates carry the exact same legal weight as a wet-ink signature, protecting both the consumer from fraud and the merchant from illegitimate chargebacks.

GDPR & Data Privacy

Explicitly stating that Green Mandate strictly processes authorization tokens and does not mine, sell, or store unnecessary consumer financial data.

PSD2/PSD3 Alignment

Highlighting the use of secure Open Banking APIs and Strong Customer Authentication (SCA) to eliminate unauthorized transactions.

The SEPA Guarantee

Total Control
Over Your Payments

The 8-Week Refund Right

Clearly state that under EPC rulebooks, consumers have an unconditional right to reverse a CORE direct debit within 8 weeks, no questions asked.

Mandate Cancellation

Explain that consumers can view and revoke digital mandates directly through their native mobile banking environments.

Instant Notifications

Assure users that fully standardized digital flows mean they will always know exactly who they are authorizing and for what amount.

FAQ

Frequently
Asked Questions

Is Green Mandate compliant with the SEPA Direct Debit Rulebook?

Yes. Green Mandate is designed to be fully compliant with the SEPA Direct Debit Rulebook. Each mandate includes verified identity, bank account validation, legally binding consent, and a complete audit trail.

No. If your customer banks with ABN AMRO, ING, Rabobank or ASN, the authorization will still be processed through the bank’s existing e-Mandate process. Green Mandate complements these solutions by filling the gap left by smaller and foreign EU banks that do not support the e-Mandates protocol. It ensures that all European customers, regardless of where they bank, can digitally provide a SEPA-compliant direct debit authorization.

Yes. The Green Mandate process can be used for both. Please note that a B2B mandate can only be provided by a business.

Green Mandate fully complies with the SEPA Direct Debit Rulebook. The signer is securely identified, the electronic signature meets e-signing requirements, and the bank account is verified to belong to the debtor. Every step is recorded in a clear audit trail, providing strong and reliable mandate evidence.

Yes. For SEPA CORE, Green Mandate already works with all European banks. For SEPA B2B, we are currently connecting banks to the Green Mandate Router to receive and register B2B mandates digitally. Through the Green Mandate Bank Console, banks can easily review incoming B2B mandates and approve or decline them with a reason. Once registered, both the creditor and the business debtor are instantly notified via the connected mandate service provider (MSP). This removes one of the biggest pain points in today’s process: slow and unclear mandate registration for banks, creditors, and debtors alike.

Next Step

Choose the
Right Path Forward

 Explore the platform hands-on or speak with our experts to find the right implementation path for your organization.

Ready to upgrade your checkout experience?

Upgrade your checkout experience with enterprise-grade SEPA mandate infrastructure built for scale, compliance, and conversion.

Need help with a specific transaction?

Get help with payments, mandates, or transaction-related questions through our dedicated consumer support portal.

Next Step

Choose the
Right Path Forward

 Explore the platform hands-on or speak with our experts to find the right implementation path for your organization.

Ready to upgrade your checkout experience?

Upgrade your checkout experience with enterprise-grade SEPA mandate infrastructure built for scale, compliance, and conversion.

Need help with a specific transaction?

Get help with payments, mandates, or transaction-related questions through our dedicated consumer support portal.